divaoutlet is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is necessary to providing a service to you e.g. the delivery of a product to you. Your information is used solely for the purpose of carrying out and processing your order and fulfilling our contract to you. Our delivery partner is the United Parcel Service / UPS (and the relevant postal services in countries outside of Turkey). These service providers receive your information and use it to deliver your order to you, no more.
Once your order has been fulfilled, your data is stored for tax/legal reasons, however access to this data is barred. This data is, therefore, not available to be utilised or shared with any third parties. We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party.
If you have not consented for you data to be used again e.g. for the reception of newsletters, then the remaining data will be deleted. In this case you can view, change and delete the relevant data on our website. Your consent to use your data can be revoked at any time.
For the following activity to be carried out, we require your personal information as well as your consent to store your data:
- The sending of newsletters with current offers.
Should you at a later time decide that you would no longer wish to receive these newsletters, you may revoke your consent by sending a message to us or by "opting out" from the mailing list on our website.
As a divaoutlet customer you have the opportunity to refer other people to our shop via e-mail. Your e-mail address is only used to send the invitation and for no other purpose. The referred person is notified by whom he/she was signed (first name, last name).
Please note that you must only refer people you know personally.
According to the Federal Data Protection Act you have the right of information about your stored data, and the right to correct, block or delete such data.
The following consent you have expressly granted, and we have recorded your consent. Under the Telecommunications Act, we are obliged to inform you about the content of the consent at any time and to keep it ready for retrieval. You may withdraw your consent at any time and revoke it with effect for the future.
Yes, I want to receive to divaoutlet newsletter in the future! (Unsubscribe at any time possible)
In order to process your order, we need your name, e-mail address, delivery address, credit/debit card number, expiry date, security number for credit cards (last 3 digits on the back of the card, where signature is) and online PIN for debit cards (as supplied to you by your bank). This information remains strictly confidential. Credit card numbers are not stored by us. Debit card PIN numbers are not seen by us and are processed by Saferpay.
We search the files of credit reference agencies who record the search and share information about you and the conduct of your account with them, other lenders and relevant third parties. We check all details with fraud prevention agencies and if anyone gives us false or inaccurate information, which causes us to suspect fraud, we record it. We, and other organisations, use such records to make credit decisions and various kinds of insurance proposals and claims for you, members of your household and those with whom you are financially linked. This is done to prove identity for money laundering and fraud prevention. We may also use your information, including shopping habits, to open and run your credit account, including payment recovery, debtor tracing and for our marketing purposes. We may contact you for marketing purposes by mail, telephone, e-mail.
divaoutlet uses the latest encryption standard SSL (Secure Socket Layer) technology to make sure orders and personal data can only be read by our computers and staff.
This website uses Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files stored on your computer which facilitate an analysis of your use of the website. The information that the cookie generates about your use of this website is usually sent to and saved on a Google server in the USA. In case of an activation of the IP anonymisation on this website, however, your IP address will be shortened by Google within the member states of the European Union or in other contracting states of the agreement on the European Economic Area beforehand. Only in exceptional cases the full IP address will be disclosed to and shortened on a Google server in the USA. On behalf of the website operator, Google will use this information in order to evaluate your use of the website, to gather reports about website activities and to provide further services associated with the use of the website and the Internet towards the website operator.
The IP address transmitted from your browser through Google Analytics will not be merged with other Google data. You can prevent the cookies from being saved using a corresponding setting in your browser software; but we would like to make you aware that in this case it may not be possible to fully use all functions of this website. You can also prevent data recorded by the cookie related to your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser plug-in available under the following link: Link.
We are using cookies on several websites, to make the visit on our website more attractive and to allow the use of certain functions. Cookies are small text files that are stored on your computer. Most of our used cookies is deleted from your hard drive after the browser session(so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called long-term - cookies). These cookies are used to greet you with your username and spare you to re-enter your password or to fill out forms with your data in following orders.
You can prevent cookies from being saved in your browser by clicking the menu bar in your browser "Tools> Internet Options> Privacy" (Internet Explorer) or "Settings> Privacy" (Firefox). Please note that without cookies certain features on our website cannot be used.
Information on the website visitor's surfing behaviour is collected on our pages in anonymised form for marketing purposes and is saved in cookies by means of so-called re-targeting technologies. This technique facilitates an analysis of the Internet users' surfing behaviour by means of an algorithm so they can subsequently be notified about selective product recommendations as a suitable advertising banner when other websites are visited. We are convinced that the display of personalised, interest-based advertising is generally more interesting to the Internet user than advertising without such personal reference.
This form of advertising is carried out anonymously altogether. The data can by no means be used to personally identify the website visitor. The collected data are merely used to improve the promotional offers. There is no other use or transmission to third parties.
On each displayed banner there is usually an "i" (for information) which opens on mouseover and leads to a page on which the system is explained and an opt-out is offered on click. An opt-out cookie is set if you click on "opt-out" which disables the display of these banners in future.
There is no direct option to opt out on the Google banners. You can object to the completely anonymous analysis of your surfing behaviour through Google by clicking on the two following links for removal: Google Austragung and Teracent Austragung. More information on the Google technology can be gathered from the Google data protection regulations.
We are using plug-ins generated by the social network Facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (in the following: Facebook), on our web-pages.
In case you are accessing one of our web-pages equipped with the above mentioned plug-ins, a connection to the Facebook servers is established and the plug-in displayed by sending messages to your browser. Herewith, all information about which of our web-pages you have visited is transferred to the Facebook server. In case you are logged in with your Facebook account, the given information is assigned to your personal Facebook user account. When using the plug-in features (i.e. click on the the “like”-button, comment on something.) this information will also be assigned to your personal Facebook account. This can only be prevented by logging out before using the stated plug-ins.
More information on data collection and usage by Facebook as well as your rights and possibilities to protect your privacy you may find in Facebook’s data privacy details.